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Below is our detailed "Refund & Cancellation Policy" with all the keypoints and important information. Have a read and by using our services, you are agreeing with the following refund & cancellation policy of iMiMDesign™ Co.
The following Refund & Cancellation Policy apply to all products and services provided by iMiMDesign™ Co. (hereinafter referred to as iMiMDesign and iMiMDesign™) and in the event of any dispute are governed by the laws of India.
All work is carried out by iMiMDesign on the understanding that the client has agreed to our terms and conditions.
Copyright is retained by iMiMDesign on all design work including words, pictures, ideas, visuals and illustrations
unless specifically released in writing and after all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract.
All other designs, products and other services remain the property of iMiMDesign, unless specifically agreed in writing.
Thank you for choosing iMiMDesign Co. for your requirements.
We offer return, refund or exchange within the first 5 days of your purchase, if 5 days have passed since your purchase, you will not be offered any return, refund
or exchange of any kind.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: iMiMDesign Co., Kahala Rd, Mothabari, Malda, 732207, West Bengal.
The following are exempt from refunds: Gift cards, Some health and personal care items
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 5 days after delivery.
Once your return is received and inspected, we will send
you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount of days.
If in case you want to cancel a product order then yes we offer that also. But to comply with the third-party delivery services providers and other suppliers, the cancellation of order can only be done within the first 24 hours from the order time.
After
that we may raise a request to cancel the shipment but it depends on the delivery services provider whether they will cancel it or not. Also a cancellation charge will be deducted from your refund if the amount is paid or otherwise
we will ask you to pay the cancellation charge then only we will be able to process with your request..